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"On or about 5/5/2010 purchased a new 2010 harley limited edition, I was impressed with the no non sense approach in my dealings with sales and financing. I commend both the sales and in particular the person I dealt with in the financing of the bike. excellent job, clear no bs. So far I have made several trips all over new england and most recen t lake george NY, now it is time for another service 2500 mile, such a great touring bike i recommend this bike to all."
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| By: Stephen Stow,MA |
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"For the First time motorcycle buyer, I must say that everyone at Kelly's were very helpful, but must important they were not pushy. Roy the salesman did not show us anything that we did not want. He was patient and answered all of our questions. Sean made the finance and insurance part of purchasing a bike a pleasant experience. We will recommend Kelly's and will be back to use their service dept And hopefully soon purchase a second bike for my wife."
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| By: Anthony & Pat Methuen,MA |
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"I could not have been more satisfied with Steve Redfern's help with the purchase of my 2005 FXDLI. He was pleasant, knowledgeable and applied no sales pressure. I am a first time bike owner and post purchase he has also been incredibly helpful. He told me to call anytime with questions, I have, and he has steered me right everytime. Jason and Sean were also exceptional. Kelly's was my third stop looking for a bike and I should have made it my first, it was by far the best vehicle Dealership experience I have ever had. Thanks to Steve and the rest of the crew! "
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| By: Fran Wakefield, MA,MA |
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"Great place close to home. Friendly people"
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| By: Tommy Waltham,MA |
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"Thank you for helping me with my first Harley!!!!!!
The staff were wonderful and the over all experience was great. I would send anyone to this dealership .Steve Redfern
helped with the purchase of my 883 and went beyond his job to be sure that I was happy and that it was the bike that fit my riding style.
Thanks so much
Lynne Westford"
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| By: Lynne westford,MA |
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"Excellent experience. I went in on a saturday and spoke with Adam Marasca about buying a 2010 Wide Glide and left the following tuesday a very satisfied new HD owner. Both the salesman and the finance manager Sean Walsh were not pushy and also very helpful in working with me to get my bike in a painless and enjoyable manner."
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| By: Brandon Methuen,MA |
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"I never though I would ever say this about a dealership, but my experience at Kelly's was by far the best. Steve Redfern was not only very knowledgable and informative as a salesperson, he was a pleasure to deal with and made the whole buying process seem effortless and actually enjoyable. I walked away knowing I bought the right bike for myself and now I can hardly wait for the warm weather. When people see me on my new Fatboy Lo, I'll be proud to tell them I bought it at Kelly's."
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| By: Guil Arlington,MS |
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"on my way to laconia that friday as the place is packed and everyone is scrambling I get a nail threw my tire on 495 n my dad comes all the way out there and takes me to you guys and you not only rush me right in and get it fixed you guys could not of been nicer to someone going to laconia on a sportster alone with every thing I had tied down to the bike. Always wanted to say THANK YOU. "
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| By: michael new bedford,MA |
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"Steve Refern was extremely helpful and the best part not pushy did not try and push the sale on us. Very pleasant to deal with and Sean in Financing very helpful as well."
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| By: Tony Everett,MA |
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"After going to several H.D. Dealers in the N.E. area, a friend told me about Kelly's. I am glad I listened to him and took the time to stop by. From the moment I pulled into the parking lot with my Honda 750 ACE to the moment I pulled out of the parking lot with my Dyno Wide Glide, it was the best overall experience I ever had purchasing any vehicle. The sales, parts and service departments are second to none. I recommend anyone to stop by and check out Kelly's. "
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| By: Tim Wilmington,MA |
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"I'm sorry you limit me to five stars. your entire staff were the most professional people I have ever delt with,for any vehicle purchase.your salesman Steve came in on his day off for me to pick up my motorcycle. Customer service like that will keep me comming back. looking forward to doing business with your company again. First rate dealership."
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| By: robert shirley,MA |
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"I decided it was time for me to take care of Nancy! I walked into the showroom on a rainy thursday night and spotted a Cobalt Blue Softail. I hadnt ridden in years but knew I wanted to experience what owning my own Harley could offer. I made 4 trips every thursday in June eyeing that bike. Justin was patient and allowed me to 'shop' ..till I made the decision.
Jason and Sean humored me through the finance process ( I'm a sales mgr for automotive sales) ...and now I have ridden Rte 1 in Maine through Acadia national park and put 1800 miles on My Harley!
...and thanks to Jen and Dan in service - great cusotmer service!
Thanks for making this a great experience ....and "yes Jason it must be Thursday here comes trouble..... ": "
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| By: Nancy Woburn,MA |
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"Thanks to adam and sean i got the bike i wanted. they made buying the bike a easy and enjoyable experience. they are truely an asset to the company."
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| By: jeff billerica,MA |
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"Absolutley awesome buying experience. They got me on the bike I wanted at the price I was willing to pay. Adam Marasca is a fantastic sales person to deal with. Knows his stuff and does not pressure you into buying, merely helps you make a decision. If you are looking to buy, you definitely want to go see him. Couldn't be happier with the service or my purchase. Thanks Adam."
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| By: Steve Beverly,MA |
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"Geat staff Knowlegable non threatining cool. We will return as the time to upgrade is getting closer"
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| By: Anonymous Holland,MA |
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"Picked up new crossbones from Cat about a week ago, overall it was awsome. She was fun to deal with right from the start. Answered all my questions and concerns very well. She and Jason gave me a great deal, and made my purchase amazing. Sean was quick and to the point, so that i could get out there and ride. "Big Bob" over in parts hooked me up with what i needed, and some great advice on what parts work the best. The poker game after i signed was great got a 40 dollar credit, with wich i bought a sweet jacket, the motorclothes dept. was great too. Overall this was one of best buying experiences out there. Kelly group sold me my nissan and brand new harley, keep up the great job!"
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| By: Mike beverly,MA |
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"Hello;
I just want to say that my recent purchase of a Harley Fatboy was excellent. Catherine, (Cat) who was my sales person was awesome! She "always" answered all my questions either by phone, my many emails, and in person. I would definitely recommend friends and coworkers to Cat. Because of her pleasantness, and professionalism, I will very likely be purchasing from her again in the not to distant future.
Jason and Sean were also great to deal with as were the women in the clothing section. Definitely worth the trip from Central MA.!! Seems as if everyone I encountered was happy to be working at Kelley's House of Harley Davidson.
Thanks!!
Dale Wyman"
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| By: Dale Worcester,MA |
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"I just wanted to let you know what a pleasure it was to do business with your dealership but especially to work with Justin Towle. Justin made purchasing a motorcyle a pleasant experience. He took quite a bit of time to make sure that I was comfortable with my choice. Many calls where made during the week before I came in. He totally impressed my wife and I with his expertise and enthusiasm. He did everything humanly possible to get us the best deal. We got the Best Deal but Justin's personality and overall friendliness of the dealership sold us. When we finally made the deal with Justin, he brought us over to Sean Walsh F&I Manager. Sean was able to put the purchase together in a matter of moments. Here is a person who knows his job. Sean was able to explain each piece of paperwork in the simplest of terms so there was no confusion when it came to signing the paperwork. Kelly's House of Harley Davidson exceeded our expectations. Please pass on our appreciation for a job well done. Barb and Al One Happy Customer "
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| By: Al Rehoboth,MA |
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"Very nice store. Personel extremely helpful and friendly. Will make many more trips to your establishment."
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| By: John Westport,MA |
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"All my friends buy bikes from Kelly's. After I had shopped a few dealers they told me to go see Adam at Kelly's. They talked him up so much I had to check it out. I didn't tell Adam that I had many friends who had bought bikes from him, but he still treated me with such respect I was blown away. Adam also spent a ton of time going over all the parts I wanted to do, he was very helpfull in that area too. If you want to buy a bike, have fun, and get exactly what you want go see Adam Marasca at Kelly's."
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| By: Anonymous Everett,MA |
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" I worked with Geoff Poore in sales and left the bldg. with a new Fatboy which I am very happy with. Geoff did a great job in selling the bike to me as well as explaining all options. Nice guy, how do you not buy something from him. I also worked with Sean Walsh with all the paperwork of the sale. Sean was very professional and made life easy with the transaction. I have also gotten to know the women in the store, buying helmuts, gloves, etc. etc. etc. Very friendly. Dan Delaney has been very good in the service area helping me order other parts for the bike. Very knowledgeable a pleasure to work with. All in all, I am very happy that I bought a Harley, finally, and also very happy that I bought it at Kelly's Harley Davidson. I am somewhat loyal on these types of buys and it will be enjoyable working with all these people in the future."
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| By: Anonymous wilmington,MA |
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"I love Kelly's!!!"
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| By: Denise Lowell,MA |
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"Just wanted to say Thank you to your sales staff, I picked up my Brown Fat Boy and couldn't believe how your salesman bent over backwards to make sure that I was happy dealing with Kelly's HD. If anyone out there doesn't stop in before they buy somewhere else they won't releize what their missing out on. to both your sales team and parts team.
Thank you Tom Scire."
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| By: Tom Hudson ,NM |
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"I phoned there searcing for 3 specific T shirts. Your sales rep was amazing amazing amazing. I told where I was living which is 18 miles from the Canadain Border on the Weste Coast far western tip of Washington. She was so great, she searched your inventory and called me back 2 times to ensure I was getting what I wanted. They got here 4 days later and were awesome. Thank you so very much. I can't tell you how asesome it was to have s sales rep on the phone care about what I wanted as a purchase. I wish I could remember her name but I am sure if you speak with your staff she will know who I am, anyway she deserves raise. Her professionalism, humor, honesty, curtiousness,
and voice on the phone was really great to speak with. We will be doing business with her again. Thank you so much
Kelly's. CindyLou Romberg in Port Angeles, Washington "
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| By: Cindylou Port Angeles,WA |
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"Just purchased an 08 FXDC ,Adam was easy to deal with and , no BS ,answered all my questions ,and the price was right. Sean made the financing and registration VERY smooth . Since my purchase I have dealt with parts several times and they either had the items in stock, or got them in for the next day. This is a very well run dealership. Extremely professional. Thanks "
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| By: Mark Chelmsford,MA |
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"Geoff, Was my Sales rep. He did a great job !!! And was very knowledgeable The bike was delivered all Shined up
and he took the time demo the bike. The whole staff was great !! "TWO THUMBS UP" Keep up the good work.
Thanks Again Allen "
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| By: Allen Tyngsboro,MA |
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"Well worth the 150 mile drive from VT to get to Kelly's. My salesman Kevin was great to work with, made my out of state purchase a pleasent experiance. THANKS!! "
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| By: frank barre,VT |
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"Adam handled the sale of my new bike very quickly and with more respect than other sales persons I have met. the financing was also handled great. thanks to both "
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| By: Tammy lynn,MA |
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"Adam made my purchase experience so easy and without any stress or pressure. My "Sportster" was a beauty right there on the floor and calling my name. So many extras, it was the perfect bike for the first time rider. Sean made the financing go smoothly and I enjoyed how he and Adam worked so well together. Oh, and Ann Marie in apparel is terrific to work with - what a great team. Thanks Guys, you're the best!
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| By: Darlene Lowell,MA |
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"Adam, Jason and Sean make an excellent crew! Their customer service exceeded expectations. Thanks for making my dream of owning a Harley a reality! You guys "rock"!
Highly recommend to anyone considering a purchase."
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| By: Joanne Lowell,MA |
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"I RECEIVED AN E-MAIL FROM YOU FOLKS AND JUST ORDERED A "T-SHIRT" BECAUSE MY NAME IS "KELLY" AND I'M A "HARLEY" GIRL!!"
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| By: KELLY ALBANY,NY |
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"We love this dealer the sales team here are stand up guys only place to buy a harley"
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| By: Rick west,MA |
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"hi! very happy with my new SE-springer, you guys are the best! best regards joey clowers danvers, ma."
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| By: joey peabody,MA |
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"Totally professional in every way. All questions answered promptly and thoroughly, service is always helpful, salesman was very knowledgeable. Overall experience purchasing my motorcycle from your dealership has been great! Keep up the good work."
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| By: Tom Groveland,MA |
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"IT WAS A GREAT EXPERIENCE,CONDUCTING BUSINESS WITH KELLYS!
I HAVE YET TO RECEIVE THE SURVEY THAT I WAS TOLD ABOUT!
ANYWAY HERE IS MY INPUT ABOUT PURCHASING A NEW HARLEY FROM
KELLYS.YOU HAVE A VAST KNOWLEDGE OF INFO & A WEALTH OF EXPERIENCE.THANK YOU FOR MAKING THE PURCHASE VERY EASY!
THANK YOU FROM KAREN & JOE FURTADO"
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| By: JOSEPH TEWKSBURY,MA |
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"Adam made a real difference: i never felt he wanted to sell me... he just helped me buying. "
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| By: riccardo brookline,MA |
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"I'VE GOT TO SAY THAT DAVE WESTON IS ONE OF THE BEST SALE PEOPLE I HAVE COME IN CONTACT WITH,HE TOOK A LOT OF TIME WITH ME ON MANY OCCASIONS BEFORE I FINALLY PURCHASED MY 2007 ROAD GLIDE.HE IS VERY KNOWLEDGEABLE OF THE PRODUCT AND A GREAT ATTRIBUTE TO KELLYS.A PLEASURE TO DEAL WITH. "
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| By: BOB DUNSTABLE,MA |
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"Here I am once again, praising the wonderful staff at Kelly's. THANK YOU to (MANNY & DIANE) for everything! We tell everyone to check out Kelly's and why not, your the best! Customer service really is #1 with everyone there! Thanks again, see you all again soon. (P.S. Thanks for helping me look for my keys the day we picked up our Bike)."
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| By: Bernadette Killingly,CT |
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"I went to every Harley dealer in New Hampshire and Massachusetts. Kelly's was by far the best. Other dealers were rude and just pressured me the whole time. Adam Marasca at Kelly's was great, he spent alot of time with me going over the bike and parts. Anyone I know looking for a Harley dealer I will not only send them to Kelly's, but I will have them see Adam. Thanks again Adam you made buying a motorcycle fun."
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| By: maureen Medford,MA |
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"I have owned several types of bike and dealt with a lot of bike shops but Kellys was by far the best. Adam was great in the sales department no preasure. The extra were done right away, Thanks to a great parts and service department.I wouldn't go anywhere else."
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| By: shawn franklin,MA |
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"I have been to all the Harley dealers in my area looking to buy my new Harley. by far the sales team at Kelly's has me sold!"
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| By: josh medford,MA |
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"I can walk to a Harley dealer from my family home in Revere.I did that and then drove to Kelly's in Billerica. Salesman Adam Marasca took the time to get me the machine I wanted and to suggest the accessories that would complete it. Sales manager Jason Marasca sets the tone that is friendly and makes even new motorcyclists comfortable. Jason and Adam worked with me to get me exactly what I wanted at the right price. Finance manager Sean Walsh took care of the financing--he did make it easy. I just got my '07 FLHR and could not be happier. The machine speaks for itself but the Kelly sales team makes its purchase a fun experience. Thanks guys!"
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| By: charles gloucester,MA |
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"KELLY'S WAS HIGHLY RECOMMENDED TO ME. I LIVE A GOOD DISTANCE AWAY BUT TOOK THE TRIP ANYWAY AND KELLYS IS THE PLACE TO BUY A BIKE. THE SALES TEAM IS FRIENDLY AND KNOWLEDGEABLE. THEY HAVE A GREAT SALES TEAM! KEEP UP THE GOOD WORK!"
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| By: STEVE WEYMOUTH,MA |
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"your parts guys are very helpful and do not talk down to you. so you feel you can ask a question without feeling like a dummy.great place"
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| By: ken boxborough,MA |
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"This is our second Bike purchase from Kelly's. Both times we were treated with honesty, respect, and the most curtious, friendly staff we have ever come across!! Adam, Thank you for everything!! You are a superb salesman! We look forward to riding our new bike. See you all soon."
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| By: Anonymous Killingly,CT |
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| By: Anonymous stoneham,MA |
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"Kelly's HD has kicked rear end since 95. Anytime I needed a part, they were there to help me out, knowledgable, friendly, and courteous to customer needs. Loyalty is a fantastic trait of the staff here."
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| By: chris haverhill,MA |
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"I like to send a special thanks to Adam and Sean for a very smooth and easy purchase of our new ride. Thanks again kenny&pam"
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| By: Kenneth Plymouth,MA |
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"The sales Rep (Adam) Was there for every Question. The walk thru after the purchase was a big help. The parts dept. a great help looking and getting what I need. Overall you feel at home with the Harley family!!!"
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| By: Mike Billerica,MA |
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"Arthur Standsfield was my sales rep. He did great.
Please keep me on your mailing list. I want to be
informed of the cookouts and stuff."
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| By: Arthur Hamilton,MA |
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"Excellent experience I would recomend this place to all my friends."
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| By: Bassam Lawrence,MA |
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"All in this store I have dealt with to this point in buying my 1st. HD are the most professional people I have had the pleasure to do business with. All were courteous and professional, straight forward and honest. I will totally recomend this place to all I know and meet. "
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| By: tony malden,MA |
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"The best experience I have ever had on buying a vehicle. The sales staff was incredibly helpfull and was not pushy. Arthur Stansfield is an asset to the company."
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| By: Edmond New Ipswich,NH |
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"YOU'RE ALL THE BEST"
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| By: LISA WAKEFIELD,MI |
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" it was a great experince"
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| By: Anonymous belmont,MA |
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"One of my favorite dealerships. a fun experience every time I visit! "
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| By: mr frank boston,MA |
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